Responsible Gaming
Gaming Should Be Entertainment
At Touch of Eden, we're committed to promoting responsible gaming practices. It's important to remember that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses by gambling more.
Age Verification
All players must be 18 years of age or older to participate in online gambling in Australia. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal gambling age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you notice any of the following signs in your own behaviour, it may be time to seek help:
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when trying to reduce gambling
- Chasing losses by gambling more to try to win money back
- Hiding gambling activity or lying about how much you gamble
- Gambling to escape problems, stress, or negative emotions
- Borrowing money or using credit to fund gambling
- Neglecting family, work, study, or other responsibilities due to gambling
- Damage to relationships because of gambling behaviour
- Experiencing financial difficulties related to gambling
- Failed attempts to cut down or stop gambling
Self-Help Tools
Touch of Eden provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you feel your gambling is becoming problematic
- Cooling-Off Periods: Take a mandatory break from gambling for a set duration
If you wish to use any of these tools, please contact our customer support team, and we'll be happy to assist you.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support for people concerned about their gambling or someone else's gambling.
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential support and treatment for problem gamblers.
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Comprehensive resources and support for problem gambling.
United States
- National Council on Problem Gambling: www.ncpgambling.org — Information and referral services for problem gambling.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal Centre for Health Education — Resources and support for problem gambling.
Need Help?
If you're experiencing gambling-related difficulties, please reach out to one of the support organisations listed above. There is no shame in seeking help — support services are confidential, free, and staffed by trained professionals who understand problem gambling.
Your wellbeing is important to us. Don't gamble alone with your concerns.